Healthcare Assistant (HCA) — Non-driver

As a Healthcare Assistant you will provide personal care and practical support that helps people stay safe, comfortable and independent. This role does not need a driving licence; work is arranged in locations you can reach, which may include care settings or visits within a walkable or public-transport area.

Care Angels Homecare Limited provides home care and support to people across the West Midlands, including Birmingham, Wolverhampton, Walsall, Sandwell, Dudley and surrounding areas. Our services include personal care, companionship, dementia support, respite, overnight support, supported living and staffing for care settings.

Our values of compassion, dignity, reliability, inclusion and openness guide how we support people and how we work together.

• Deliver person-centred care and support in line with each person's care plan, respecting their choices, dignity and independence
• Support with personal care, mobility, nutrition and hydration as set out in the care plan
• Support with medication only where you are trained, assessed as competent and it is authorised in the care plan
• Keep accurate, timely and factual records of each visit or shift
• Recognise and report safeguarding concerns promptly, following our safeguarding procedures
• Notice changes in a person's health, wellbeing or circumstances and escalate concerns to the office or on-call manager
• Communicate kindly and clearly with the people we support, their families and other professionals
• Maintain confidentiality and follow data protection requirements
• Follow infection prevention, health and safety and moving and handling procedures
• Plan your travel using walking or public transport so you arrive on time for each visit or shift

• Kindness, patience and respect for people's dignity and privacy
• Reliability and good timekeeping
• Good spoken and written English to communicate and keep accurate records
• Willingness to complete induction and mandatory training
• The right to work in the UK
• Willingness to complete the safer-recruitment checks required for the role

• Previous experience in home care, residential care, supported living or a hospital setting
• The Care Certificate or a health and social care qualification
• Experience supporting people living with dementia or long-term conditions

Experience is welcome but not always essential, as full induction training and shadowing are provided. If you are new to care you can work towards the Care Certificate.

Mandatory training includes safeguarding, moving and handling, medication awareness, infection prevention and basic life support, refreshed regularly.

No driving licence is needed for this role. Work may be early mornings, daytimes, evenings and weekends. When you apply, tell us the areas you can travel to and your preferred shifts, and we will match work to what you can reach.

Salary, contract type and hours are shown in the job summary at the top of this page. Where salary is shown as to be confirmed, it will be discussed with you at interview.

All new starters receive induction training, shadowing alongside experienced colleagues, ongoing support and regular supervision.

Care Angels Homecare is committed to safeguarding and promoting the welfare of the people we support. This post is subject to our safer-recruitment process, which includes:

• An application form and interview
• Satisfactory references covering your recent employment
• An Enhanced DBS check where the role requires it
• Right-to-work verification
• Identity checks and, where relevant, professional registration checks

Recruitment clearance is reviewed by a Director or Registered Manager before you start.

We welcome applications from everyone and are committed to equality, diversity and inclusion. We make recruitment decisions on the skills, values and experience needed for the role. If you need any adjustments during the application or interview process, please tell us and we will do our best to help.

Select Apply Now to complete our online application form. You can save your progress and return later. You will receive an application reference when you submit.

If a closing date is shown, please apply before it. We may close the vacancy early if we receive enough suitable applications. For questions about this role, call 01902 275780 or email info@careangelshomecare.com.