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Specialist support

Dementia Care

Patient, consistent support that helps people living with dementia feel safe, settled and understood at home.

What this is

Dementia care is support tailored to the needs of someone living with dementia, focused on familiarity, routine and reassurance.

It is not a medical treatment — it is practical, everyday support that helps someone remain in familiar surroundings for as long as this is safe and appropriate.

Who might benefit

  • People living with a dementia diagnosis who want to remain at home
  • Families who need support managing changes in memory, mood or behaviour
  • People who benefit from calm, consistent routines and familiar faces

How we help

  • We aim for consistent carers who get to know the person and their history
  • Carers use patient, reassuring communication suited to the person's needs
  • We build routines that reduce confusion and support orientation
  • We review the care plan regularly as dementia can change over time

How care starts

  • A conversation with the person and family about current needs
  • A home visit and assessment, considering safety and routine
  • Carer matching, with a focus on consistency

Your assessment

  • We discuss the person's history, routines, likes and dislikes
  • We assess risks around the home and how to support safely
  • We agree how family and any health professionals should be involved
  • We review the plan regularly as dementia can progress over time

Family involvement

  • Family input is central to understanding the person's history and preferences
  • We keep family updated and can support them to understand changes
  • We can work alongside memory services, GPs and other professionals

Common questions

Can home care really help someone with dementia stay at home?

For many people, consistent, familiar support at home helps maintain routine and wellbeing. We will always be honest about whether we can safely meet increasing needs.

Will the same carers come each time?

We aim for consistency with dementia care in particular, as familiar faces can reduce confusion and anxiety.

What if behaviour changes become more difficult to manage?

We review care regularly and will discuss openly with you and relevant professionals if needs change and how best to support them.

Do carers have dementia-specific training?

Yes, carers supporting people with dementia receive relevant training on communication and person-centred approaches.

Talk to us about care

Call us on 01902 275780 or send a request — our office team will talk things through with you.