Home care
Medication Support
Help remembering and taking medication safely, as part of your personal care routine.

What this is
Medication support helps people take their prescribed medication safely and on time, as part of a wider care visit.
Our carers can prompt, assist with or administer medication according to what has been agreed and trained for, in line with your care plan.
Who might benefit
- People who sometimes forget to take medication on time
- People who find it physically difficult to manage medication packaging
- People managing multiple medications who want extra reassurance
How we help
- We record medication needs clearly in your care plan
- Carers are trained in safe medication support practices
- We keep accurate records of medication support given at each visit
- We liaise with pharmacies, GPs or family where there are concerns
How care starts
- A discussion of current medication and how it is currently managed
- An assessment to agree exactly what support is needed and appropriate
- A clear medication plan recorded before visits begin
Your assessment
- We review current medications and how they are managed
- We agree the level of support needed and how it will be recorded
- We discuss how to handle any missed doses or concerns
Family involvement
- Family can help provide an accurate medication history
- We can alert family or GPs promptly to any concerns
Common questions
Can carers administer medication, not just remind me?
Depending on training and what is agreed in your care plan, carers can prompt, assist with or administer medication safely.
What happens if a dose is missed?
We follow clear procedures to record and report missed doses and will contact family or health professionals where appropriate.
Is medication support available on its own?
It is usually combined with other visits, such as personal care, but we can discuss what fits your situation.
Talk to us about care
Call us on 01902 275780 or send a request — our office team will talk things through with you.