Home care
Personal Care
Discreet, respectful help with washing, dressing, continence and daily personal routines.
What this is
Personal care covers the everyday, intimate tasks that help people stay clean, comfortable and dignified.
It is delivered with sensitivity, at the pace and in the manner the person prefers.
Who might benefit
- People who find washing, dressing or using the bathroom difficult
- People recovering from illness, surgery or a fall
- People living with a disability or long-term condition affecting mobility
- Anyone who would simply prefer support to remain independent at home
How we help
- Carers are trained in safe, dignified personal care techniques
- We agree exactly how you like things done and record this in your care plan
- We respect privacy, choice and individual routines at every visit
- Carers are matched with consideration for gender preference where requested
How care starts
- An initial conversation to understand what support you need
- A home visit and assessment to agree how care will be delivered safely
- Carer matching and a care plan agreed before the first visit
Your assessment
- We assess mobility, skin condition and any risks relevant to personal care
- We discuss your preferences in detail, including anything you would rather manage yourself
- The plan is reviewed regularly, especially after any change in health
Family involvement
- Family members can be involved in initial discussions with your consent
- We liaise with district nurses or GPs where personal care relates to a health need
Common questions
Will my privacy be respected during personal care?
Yes. Personal care is always delivered discreetly, and we agree your preferences in advance.
Can I request a carer of a particular gender?
We will always try to accommodate reasonable preferences, including gender, subject to availability.
What if my needs change over time?
Your care plan is reviewed regularly, and we adjust support as your needs change.
Is personal care only for older people?
No. We support adults of any age who need help with personal care, for all kinds of reasons.
Talk to us about care
Call us on 01902 275780 or send a request — our office team will talk things through with you.