Specialist support
Palliative / End-of-Life Care
Gentle, compassionate care focused on comfort, dignity and the wishes of the person and their family.
What this is
Palliative and end-of-life care focuses on comfort, dignity and quality of life, working alongside GPs, district nurses and hospice teams who lead on clinical and medical care.
Our role is to provide practical, personal and emotional support in the home, in line with the wishes of the person and their family.
Who might benefit
- People who wish to be cared for at home during a life-limiting illness
- Families who need practical support alongside clinical teams during this time
- People who value consistency and familiar faces during a difficult period
How we help
- We work closely alongside district nurses, GPs and hospice teams, who lead on clinical and medical care
- Carers are chosen for their calm, compassionate approach
- We respect personal, cultural and religious wishes around care
- We support the whole family, not just the person receiving care
How care starts
- A sensitive conversation with the person and/or family about what support is needed
- Liaison with any involved clinical teams, such as district nurses or hospice staff
- A care plan agreed quickly, recognising that time may be limited
Your assessment
- We assess practical and emotional support needs in the home
- We discuss wishes around care, routine and who should be involved
- We agree how we will work alongside clinical teams already involved
- Plans are reviewed regularly, as needs at this stage can change quickly
Family involvement
- Family wishes are central to how care is planned and delivered
- We communicate closely with family and with clinical teams
- We aim to support the whole family through a difficult time
Common questions
Do your carers provide medical or nursing care?
No — clinical and medical care is provided by district nurses, GPs or hospice teams. We provide practical, personal and emotional support alongside them.
Can care be arranged quickly if needed?
We understand time can be limited and will do all we can to respond quickly, working alongside any clinical teams already involved.
Can family stay closely involved in care decisions?
Yes, we shape care entirely around the wishes of the person and their family.
Do you support families after a bereavement?
We can discuss what support may be helpful, and signpost to relevant bereavement services where appropriate.
Talk to us about care
Call us on 01902 275780 or send a request — our office team will talk things through with you.